Autospeak-Straight Talk contains articles covering digital and social media marketing social communities and events marketing
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All Aboard For 'Ground Zero Marketing'

(Posted on Aug 2, 2014 at 05:09AM by William Cosgrove)
Now that “Ground Zero Marketing” has already left the station and is gaining momentum I’d like to re-iterate some points from my article last week and bring up some new ones in hopes of continuing the momentum to enlist and educate business that it’s the website first and foremost that should provide the base from which all their its initiatives should originate and link back to directly.

So let’s rev up “Ground Zero Marketing” and invite everyone aboard.  There will be many stops along the way for those of you who are late to get on board but just remember that the first ones to get on board always get the best seats.

Technology today provides business with the tools to build and maintain their website as “ground Zero” to give them greater control and to reap all the benefits that increased exposure and community brings to organic search, natural link building, and search ranking.

.Your company website should be where all your marketing and communication efforts originate and directly link to where you can provide visitors with a customer centric culture enhanced through community. 

Why would you subscribe to a company whose platform requires you to use their website to do your marketing or distribute content? Your website is where you should concentrate on building your brand. Today it is important to note that it not only does not make sense to market from someone else’s site it simply diminishes the reach and effectiveness your most valuable online asset-Your Website.

From service to sales to customer service your website should be the main vessel used to attract traffic from all your organic and social media channels and an online community can tie it all together.

Unless you are a national or international company your efforts should also be on marketing locally to your local community and using  community to become part of it and to make them part of yours. This is where you are going to realize the most benefit and where you can show your support for your community through customer service, sponsorship and education to show them that you are more than just another sales machine.

The basics of earning respect and loyalty have never and will never change. Digital marketing has just given us newer and different ways in which to do it

These efforts are what are going to create the advocates that will repay you with their loyalty by patronizing your business and referring friends, family and others through WOM (Word of Mouth) advertising on and offline.

Ground Zero Marketing provides better and more stable ways of attracting customers and communicating with your existing customer and employee base from your most important online asset-Your website. Having your message emanating from and traffic directed to your website is the only way you will reap 100% of the benefit that SEO and link building provide.

All this interaction being streamed across your organic, social media and paid channels will engage potential customers by showing them that you have a customer and employee centric culture. This builds trust and confidence in your brand that will:

Increase visibility

Increase site traffic

Increase recommendations and testimonials

Increase employee advocacy

All of which combined will set your brand apart and result in higher sales and a fatter bottom line.

Use Ground Zero to show that you believe in your employees, your customers and yourself.  Show your customers and employees that you know they are the reason you exist through community, sharing and establishing a dialog that flows in two directions. Then you will have a solid foundation for continued and sustainable growth-ALL Aboard Yet?

And one more thing.-

Keep your eyes open so you don’t miss this important message that has been posted on along the way to “Ground Zero Marketing”: 

All Aboard!!!

Local Marketing- Do You Have it Right?

(Posted on May 16, 2014 at 06:08AM by William Cosgrove)
Today’s Local marketing must bring together and blend both traditional, internet and mobile marketing strategies.  It needs to be a comprehensive plan that works to drive traffic within a specific geographical area to your business where a specific product or service is offered.

Local Marketing is not just an event or a campaign, but instead should be a continually evolving process. Local area marketing gives your brand the opportunity to leverage your messages to create a solid community of loyal customers who live or work close to your market area.

Advances in integrated digital technology have provided business the tools to directly market through their own websites.  The process of executing your marketing campaigns has never been easier, faster or more cost-effective. Marketing Automation allows businesses to use their site as the center for conducting all their marketing initiatives to make them more efficient and give them more control over their initiatives, save time, and reduce the need to look outside for solutions.

Local area marketing provides the best opportunity for your business to connect with your customer base off and onsite and through your social media channels to show them that you actively support and give back to the community and are concerned with your customers’ needs by promoting workshops on product and service related topics and by posting relevant content to educate, inform and answer questions regarding your products and services.

It is knowing which messages to market and where to market to your customers based on local knowledge and trends. This is the key to Local Marketing that turns campaigns into success stories. A great resource for obtaining this knowledge is within your organization-your employees.

First, you need to determine all of the local keywords for your business. These keywords need to be specific to your geographic area. This is also known as location-based keyword usage. Your site should have keywords that include your city, county or other relevant geographic information.

Keywords and phrases need to be included on every page of your website to increase your site's SEO ranking when potential customers perform local searches.

Next, promote your team.  People like to do business with local people- and be consistent, reinforce your marketing messages, have a local marketing program in addition to your stand-alone campaigns.

Consider an onsite social network. Companies with private social networks can experience better employee relations, customer service, reduced customer complaints and increased brand loyalty. Think of having a central place in which to read and understand your customers’ concerns, wants, needs and expectations.

Part of your integrated platform solution for your site must also include mobile. Fully integrated sites that include a mobile solution attract more visibility and therefore more traffic compared to using different solutions and vendors to fill your needs – And with mobile it is widely expected that in the near future, local searches will account for the bulk of all mobile searches annually. If you don’t already have a mobile solution integrated into your website's platform you’re losing ground every day.
And let’s not forget another very important ingredient that provides for local businesses to get found and that is listing in online directories. Listing in online directories is not complicated and by listing in as many as you can you will exponentially increase the probability that you get found in online searches.
These are some of the reasons that your business needs to have a comprehensive local marketing strategy in place to compete in today’s marketplace. What can you add that will help in forming a successful local Marketing solution?

 William Cosgrove

(Photo Courtesy of ADXmedia)